Ihor Karpets is a results-driven customer service professional who has excelled in identifying customer needs, addressing concerns, and delivering solutions that exceed expectations. He earned a Master of Arts degree in English philology from the Volodymyr Hnatiyk Ternopil National Pedagogical University, demonstrating a high level of academic excellence. With his consistent track record of meeting and exceeding goals, Mr. Karpets has proven himself as a top performer with a knack for uncovering customer needs, finding solutions and handling objections.

Mr. Karpets has gathered valuable experience in various organizations, including Forte Group, where he worked as a Sr IT Recruiter and IT Recruiter. Moreover, he has held various roles as an IT Researcher and Researcher, gathering insights that have helped him to perform exceptionally well and maintain a high success rate. Also, he has expertise as a former Sales Manager at Zoom Support and a former Bartender at Samogona Restoracya. Mr. Karpets volunteered as a Counselor at Camp Sokil, where he demonstrated leadership capabilities while supporting his team's various needs.

In summary, Ihor Karpets is a customer service expert, an IT professional with extensive experience, a counselor, a former sales manager, and a bartender. He possesses excellent communication skills, entrepreneurial abilities, and leadership qualities that allow him to exceed his goals and offer exceptional customer service.