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Icf Mavis Ng
ICF ACC - Design thinking trainer - Creator - Problem Solver - Connector - Customer Success Specialist
Icf Mavis Ng is a seasoned trainer, ICF ACC Coach, business consultant, and entrepreneur with over 15 years of extensive experience.
With over 9 years of coaching experience, Mavis excels as an ICF ACC Coach, guiding individuals in career and personal development and enhancing team dynamics.
Having coached over 100 individuals, Mavis is dedicated to helping others realize their potentials and construct action plans for their personal growth and career advancement.
Mavis's passion lies in making a positive impact on people's lives through coaching, emphasizing the importance of creating opportunities rather than waiting for them.
She founded HappyMeCareer, a digital coaching platform that focuses on intrinsic motivations and well-being to aid individuals in achieving their career and personal goals through a sustainable coaching ecosystem.
In her entrepreneurial and consultancy roles, Mavis demonstrates forward-thinking, problem-solving, and leadership skills by leading TRI to pursue opportunities and excel in service.
Her human-centric approach involves collaborating with companies to co-create customer journey maps that foster strong connections and enhance customer engagement.
Mavis's consultancy services span analyzing engagement gaps, conducting trainings, creating digital platforms tailored to company needs, and supporting local SMEs in securing Enterprise Development Grants.
With a track record of exceptional service, Mavis boasts 100% customer retention, 100% customer satisfaction, 50% repeat business, and high client referral rates.
Mavis holds a Bachelor of Engineering (BE) in Materials Science from Nanyang Technological University and has held various key positions in organizations such as Founder Institute, Bishan ToastMaster Club, TRI Management Consultancy, and more.