Ian Law

Ian Law is the Chief Digital Transformation Officer at Los Angeles World Airports (LAWA), a position he has held since May 2022.13 In this role, he oversees LAWA's Information Management & Technology Group and Guest Experience and Innovation, focusing on developing and delivering LAWA's digital transformation strategy.3

Background and Experience

Prior to joining LAWA, Law served as the Chief Information Officer at San Francisco International Airport, where he led the award-winning Information Technology team.1 His experience includes:

• Leading solutions in ground transportation, passenger processing, tenant services, and digital services1
• Spearheading industry initiatives during the COVID-19 pandemic to improve access to airport-related information and testing services13
• Holding advisory and consultancy roles with the UK government, focusing on technology procurement and public service reform3
• Leading outsourcing and supply chain advisory businesses at KPMG UK, working with international clients3

Industry Involvement

Law is actively involved in several industry organizations:

• Vice-chair of Airport Council International World's Airport Information Technology Standing Committee1
• Former member of the International Air Transport Association's working group on autonomous vehicles and airport automation1
• Industry contributor to the American Association of Airport Executives' Airport Consortium on Customer Trust Program13

Education

Ian Law holds a Bachelor of Science degree in Computer Science from University College Cork, Ireland, and an MBA from Cranfield School of Management, England.13

Vision for LAWA

At LAWA, Law is working on creating a digital marketplace where guests will have full control over their entire airport experience from their own devices.2 This initiative is part of LAWA's broader transformation efforts, which include major infrastructure projects and a focus on innovation, guest experience, and a digital-first mindset.24