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Ian Hartz
Enterprise Support Lead at Amazon Web Services
Ian Hartz is an Enterprise Support Lead at Amazon Web Services (AWS) based in Seattle, Washington.1 He has established a strong track record in developing and operating large-scale internet systems and Cloud Computing environments.1
As an Enterprise Support Lead at AWS, Ian likely plays a key role in providing high-level technical support and guidance to enterprise customers using AWS cloud services. This position typically involves:
- Managing complex technical issues for large enterprise clients
- Providing architectural guidance on AWS best practices
- Collaborating with AWS product teams on customer needs
- Leading support escalations and driving problem resolution
Ian's LinkedIn profile indicates he has experience with Amazon Web Services as well as at least 4 other companies.2 He attended Universidade Luterana do Brasil for his education.2
While specific details about Ian's day-to-day responsibilities are not provided, Enterprise Support Leads at AWS generally focus on ensuring enterprise customers successfully adopt, implement and optimize AWS cloud solutions. They often serve as a key technical point of contact between AWS and strategic enterprise accounts.