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Ian Dietrich
Senior Program Manager at Forrester
Ian Dietrich is a seasoned Customer Service and Project Management professional with a diverse background in the contact center, telecommunications, hospitality, and tech sectors. His expertise lies in fostering strong team relationships, identifying improvement opportunities, devising effective action plans, and overseeing projects to successful completion.
Ian pursued his higher education at The Ohio State University, where he studied International/Global Studies, expanding his knowledge base beyond traditional boundaries.