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    Ian Cluley

    Customer Operations Professional

    Ian Cluley is a highly experienced Service Management professional with a diverse background in Service Desk, Incident Management, and Customer Management within the financial services and utilities industries. With a strong foundation in retail, Ian has developed particular expertise in driving continual improvement in the end-to-end incident process to enhance customer service. He holds certification in ITIL standards and has held key roles at HP Enterprise Services, Bank of Ireland, and Asda.