Susie Hwang

Hwang Eunsook Susie is currently the Manager of Organizational Strategy and Systems at the New York City Department of Education. She has a diverse background in organizational strategy, people operations, and project management, which she has developed through various roles in different sectors.

Professional Background

• Current Role: As the Manager of Organizational Strategy and Systems, Susie focuses on enhancing operational efficiency and strategic alignment within the Department of Education.
• Previous Experience:
  • BetterUp: Held multiple roles including Director of Special Projects and Head of People, where she was instrumental in scaling operations and enhancing organizational culture.
  • Elation Health: Served as the first employee and later as Director of Business Operations, contributing to product development and operational strategies.
  • Microsoft: Worked as a Product Manager and Marketing Director for Silicon Valley Women@Microsoft, where she led community-building initiatives.

Education

• Massachusetts Institute of Technology (MIT):
  • Master of Engineering in Electrical Engineering and Computer Science (2006-2007)
  • Bachelor of Science in Electrical Engineering and Computer Science (2002-2006)
• University of Oxford: Exchange student in Psychology & Theology (2005).

Skills and Expertise

Susie has expertise in:

• Organizational strategy
• People operations
• Leadership training
• Team building
• Operational planning

Her career reflects a strong commitment to fostering effective organizational practices and supporting personal growth within teams.