Hunter Burke

Hunter Burke is currently the Director of Customer Success at Materialise, where he focuses on enhancing client relationships and ensuring customer satisfaction. His professional background includes extensive experience in customer success and client management roles across various technology and logistics companies.

Professional Background

• Director of Customer Success - CO-AM at Materialise: In this role, Burke leads initiatives to improve customer engagement and support, ensuring that clients maximize the value of Materialise's offerings.
• Previous Roles:
  • Director - Business Insights at KBX (May 2023 - Present): Focused on leveraging data to drive business decisions.
  • Vice President, Client Experience & Product at Zuum App (August 2022 - May 2023): Oversaw client experience from pre-sale through post-sale, managing multiple teams including Product, Sales, and Tech Support.
  • Chief Transformation Officer at Advanced Cargo (August 2021 - March 2022): Led transformation efforts to enhance service delivery through technology.
  • Founder and Product/Business Lead at Loadshop: Developed a digital freight marketplace that significantly improved operational efficiencies.

Education

Hunter Burke holds a Bachelor of Business Administration (BBA) in Supply Chain Management from the University of Wisconsin-Madison, where he studied from 2010 to 2013.

Skills and Expertise

Burke is recognized for his ability to blend technology with customer service, driving improvements in client satisfaction and operational efficiency. His expertise spans various sectors including logistics, SaaS, and customer success management.

This combination of roles highlights his commitment to enhancing customer experiences while leveraging technology to drive business success.