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Emma Hohl
Director, Enterprise Business Services at Netsmart
Professional Background
Emma Hohl is a highly skilled IT professional whose extensive experience in Data Center operations and facilities management has established her as a leader in her field. With a career spanning several key positions, including her current role as Director of Enterprise Business Services at Netsmart, Emma has successfully leveraged her strong communication skills and strategic insight to lead diverse teams through significant IT transformations. Her ability to implement complex solutions while maintaining exceptional customer engagement has been a hallmark of her professional journey.
Emma began her career at Nationwide Insurance, where she quickly made a name for herself as a Data Center On-Site Support specialist and later as the Data Center Lead. Her expertise in data center management and IT service delivery helped her advance to the role of Senior Manager in Data Center Engineering at The Ohio State University. There, she honed her skills in IT security compliance and risk management, contributing to enhanced operational efficiency across the university's data centers.
Education and Achievements
Emma's educational background lays a solid foundation for her professional achievements. She earned her Bachelor of Science in Network and Communications Management and an Associate's degree in Network and System Administration from DeVry University-Ohio. These qualifications provided her with a robust understanding of IT infrastructure and network management, which she has translated into practical applications throughout her career.
At Netsmart, Emma transitioned through various roles, including Sr Manager of IT Service Management and IT Service Management Manager, where she excelled in IT asset lifecycle management and configuration management. Her ability to adopt and enforce IT service management best practices has led to successful audits and remediation, showcasing her commitment to maintaining high standards of operational excellence.
Notable Skills and Expertise
Emma’s skill set includes specialized knowledge in areas such as IT strategy and transformation implementation, documentation and communications strategy, and vendor management. Her leadership capabilities have allowed her to drive teams effectively, fostering an environment of collaboration and innovation. Emma is particularly recognized for her talent in IT audits and compliance, as well as developing effective asset management strategies that extend the lifecycle of IT assets while ensuring optimal operational readiness.
In addition to her strong technical expertise, Emma's interpersonal skills have enabled her to engage stakeholders and maintain synergy within her teams, which is crucial in the fast-paced world of IT.
She is committed to continuous learning and adaptation in an industry that is constantly evolving, ensuring that her teams remain at the forefront of technological advancements. Emma has established herself as a thought leader in the IT community, often sharing her insights and strategies with peers and up-and-coming professionals.
Achievements
Emma's journey within the IT landscape is marked by numerous achievements that highlight her effectiveness as a leader and strategist. While at Netsmart, she successfully led her teams through several complex project implementations that enhanced IT service delivery across the organization. Her strategic initiatives not only improved service efficiency but also increased customer satisfaction rates significantly, demonstrating her adeptness at balancing technical and customer-focused approaches.
In her previous roles, she played a pivotal role in the development and execution of IT audits that led to improved compliance and risk management frameworks, thus supporting the overall organizational goals of reliability and security in IT service delivery.
Emma Hohl continues to be a vital player in IT transformations, adapting her skills and strategies to meet the demands of an ever-changing technological environment. Her background in IT, combined with her proactive leadership style, positions her as a top-tier professional in data center management and IT service operations.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
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Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
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Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
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Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
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