Hillary Wilson

Hillary Wilson is a transformation leader with a strong background in operational business process improvement, customer success programs, cross-functional team leadership, and change management.

She has a proven track record of delivering improved customer experiences, cross-functional collaboration, cost savings, and accelerated growth.

Hillary's areas of expertise include strategy execution, change management, operational excellence, commercial effectiveness, alliance and cross-functional team leadership, facilitation, presentations, and commercial contracts.

Her educational background includes certifications in Kaizen Leadership, Green Belt in Business Process Improvement, a J.D. in Law from Monterey College of Law, a B.A. in Literature from the University of California, Santa Cruz, a certificate in Human Resources Management and Services from Cornell University, and Change Management Practitioner & Trainer certification from Prosci.

Professionally, Hillary has held key roles such as Programs Director for Marketing Path to $10B+ at ServiceNow, Director for Corporate Services Transformation & Enablement at ServiceNow, Senior Director for Enterprise Change Management at BD, and various leadership positions at companies like Laerdal Medical, Boehringer Ingelheim, AstraZeneca, CareFusion, and HP.