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Hillary Manne
Sr Manager, Point of Purchase Distribution & Digital Strategy at American Express
Professional Background
Hillary Manne is a highly accomplished professional with a vibrant career in the entertainment, marketing, and digital media sectors. She currently serves as the Senior Manager of Digital Point of Purchase Strategy & Partnerships at American Express, where she leverages extensive expertise to enhance customer engagement and drive innovative marketing strategies. In this pivotal role, Hillary focuses on building partnerships that optimize American Express’s digital point of purchase efforts, maximizing value for both clients and customers alike.
Hillary’s journey in the industry began with foundational roles that equipped her with essential skills and insights. She has held notable positions at American Express, thriving as a Senior Client Manager within the Global Merchant Services division for lodging, where she developed tailored strategies that addressed the diverse needs of clients in the hospitality sector. Prior to this, Hillary demonstrated exceptional client management capabilities as a Senior Client Success Manager at Grovo, where she worked diligently to enhance customer satisfaction and retention through effective communication and strategic solutions.
In addition to her accomplishments in client success, Hillary has a robust sales background, having served as a Sales Executive at Booker Software and contributed as a Sales Assistant at Telerep. These roles provided her with a solid understanding of sales processes and customer relationship management, essential competencies in today’s fast-paced business environment.
Beyond her corporate roles, Hillary’s early career included pivotal internships that laid the groundwork for her current successes. She gained invaluable experience as an intern at FITZ & CO, focusing on public relations, and in advertising at Deutsch, where she honed her skills in storytelling and strategic communication.
Education and Achievements
Hillary Manne's academic journey reflects her commitment to mastering the fields of communication and media. She holds multiple Bachelor of Arts degrees, all of which establish her strong foundation in relevant industries. At the University of Wisconsin-Madison, Hillary studied Communication and Media Studies, immersing herself in the intricacies of media production and consumer engagement. This knowledge was further enhanced by her studies in Television, Radio, and Film at Area, shaping her understanding of how different media formats impact audiences.
Her dual Bachelor's degree in Communications from the University of Wisconsin provided a comprehensive perspective on media theory and practical applications, preparing her for a diverse array of challenges in her professional life.
Throughout her career, Hillary has earned recognition for her ability to innovate and implement strategies that yield significant results. Her contributions at American Express and Grovo reflect her strategic thinking and dedication to improving client relationships, demonstrating her capability in navigating complex business environments.
Achievements
Hillary Manne’s achievements are a testament to her hard work, creativity, and strategic acumen. At American Express, her leadership in digital point of purchase strategies has been instrumental in enhancing how merchants engage with consumers in the digital landscape. By fostering strong partnerships and driving innovative marketing approaches, Hillary has reinforced American Express's position as a leader in customer experience.
Her tenure at Grovo showcases her impact on client success management where she played a crucial role in aligning client needs with effective solutions. The high satisfaction rates and retention metrics achieved during her time there are direct reflections of her commitment to excellence and proactive approach to client service.
Hillary’s early experiences in sales and advertising provided her with a broad skill set that enhances her capabilities in today’s digital economy. Her internships have allowed her to create a versatile skill set, ensuring her adaptability in a rapidly evolving industry.
In conclusion, Hillary Manne stands out as a driven, dedicated, and highly skilled professional in the fields of digital strategy and client relationship management. With a solid educational foundation and extensive professional experience, she continues to make strides in her career, contributing to the success of American Express and shaping the future of digital marketing. Her journey reflects a deep passion for communication and marketing, alongside a proven track record of driving client success and innovation.
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Clay is a relationship management platform that serves as a personal CRM, helping you organize and deepen both personal and professional relationships. It functions as a beautiful rolodex and CRM available on iPhone, Mac, Windows, and web, built automatically to help manage your network efficiently. Unlike traditional address books, Clay centralizes all your contacts in one place while enriching them with additional context and features to help you stay thoughtful and connected.
Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
- Comprehensive Contact Management: Automatically collects contact data and enriches profiles to keep them up-to-date
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- Reminders and Notes: Helps you remember important details about contacts
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- Groups: Organizes contacts into meaningful categories
- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Clay is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Clay as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Clay offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.