Hieu Nguyen

Professional Background

Hieu Nguyen is a well-respected leader in the technology and product management sectors, with a wealth of experience across various high-profile organizations. He currently serves as the Senior Director of Mobile Apps and Digital Platforms at Hilton, where he has been instrumental in enhancing the mobile user experience and operational efficiency of digital services. Under his guidance, Hilton has launched a series of innovative mobile applications that have significantly improved user engagement and streamlined operations, illustrating his strong commitment to leveraging technology for business enhancement.

Before joining Hilton, Hieu made a significant impact at MicroStrategy, where he held the position of Senior Director of Product Management. His strategic leadership contributed to the development of robust data analytics solutions that empowered businesses with actionable insights, paving the way for effective decision-making processes. Hieu’s adept understanding of user needs, coupled with his ability to translate complex technologies into user-friendly products, has been a hallmark of his career.

A notable part of Hieu's background also includes his tenure at Fannie Mae, where he served as Vice President of Platform Solutions and Portfolio Integration. In this role, he was responsible for overseeing the integration of various platforms and solutions, enhancing the overall efficiency of the organization. His previous experience at Fannie Mae as the Director of Business Analysis and Product Management for Project Portfolio Solutions solidified his expertise in managing intricate project portfolios, optimizing resource allocation, and ensuring timely delivery of projects.

Hieu's diverse experience further extends to the Transportation Security Administration (TSA), where he served as the Business Architecture Lead and Program Manager for Aviation Credentialing. His work here focused on enhancing operational frameworks within the aviation sector, ensuring streamlined processes that adhered to compliance and security standards.

In the earlier stages of his career, Hieu was a driving force at AOL across multiple roles, including Principal Product Manager for AOL Mobile, Program Director for AOL Voice Services, and Senior Program Manager at their Enterprise Project Office. His journey began with a strong consultancy background at Accenture, where he honed his skills in business strategy and technology integration, laying a solid foundation for his later achievements in product management and development.

Education and Achievements

Hieu Nguyen obtained a Bachelor of Business Administration in Accounting from the prestigious College of William & Mary, a foundation that equipped him with essential business acumen and analytical skills. This academic background, combined with his extensive professional experience, empowers him to navigate the complexities of product management and digital platforms seamlessly.

Hieu is a firm believer in continuous learning and innovation. He has not only been instrumental in the strategic direction of mobile apps and digital platforms at Hilton but also keeps abreast of emerging technologies and market trends that impact user engagement and digital transformation strategies, ensuring that his teams are always ahead of the curve. His leadership style is characterized by a blend of motivation, collaboration, and a results-driven approach that fosters creativity and innovation in developing groundbreaking products.

Hieu's dedication to excellence is mirrored in his reputation within the industry, where he is recognized as a thought leader in product management and digital platforms. He actively participates in various industry events, sharing insights and best practices that help shape the future of mobile technology and product management.

Notable Achievements

• Successfully led the launch of multiple mobile applications at Hilton, resulting in heightened user engagement and satisfaction.
• Transformed product management practices at MicroStrategy, leading to significant enhancements in data analytics product lines.
• Spearheaded the integration of innovative platform solutions at Fannie Mae, optimizing project management processes and enhancing operational efficiency.
• Developed a strong operational framework for aviation credentialing at the TSA, ensuring adherence to security and compliance requirements.
• Established a track record of delivering high-quality products on time and within budget at AOL, significantly improving user experiences across digital services.