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Het Patel
Product Manager - Customer Journey - Customer Experience Digitisation - Digital Strategy - Voice Assistants - Chatbots - Connected Cars
Het Patel is an experienced Product Manager in the automotive industry, known for his strong analytical skills, business development expertise, and managerial capabilities. With a Bachelor's degree in Automotive Engineering Technology, he has a proven track record of managing cross-functional teams to enhance customer experience. Currently, Het works at Mahindra, spearheading digital interventions in the post-sales customer journey through apps, websites, tablets, and Kiosks.