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Herbert White
Service Desk Technician at Edwards Performance Solutions
Herbert White is a results-driven IT professional with over eight years of experience in support services at a mail screening logistics operation for a government contractor.
He excels in providing exceptional customer service to various clients, including government personnel, internal/external government contractors, and retail customers, in a high call volume environment.
Herbert is skilled in oral and written communication, effectively presenting testing findings, developing applications, and improving standard operating procedures through detailed documentation.
As a cybersecurity graduate student, he is actively seeking a challenging cybersecurity position to further enhance his knowledge and skills in IT security, making innovative contributions to organizations and society.