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Henrique de Abreu
Growth and Customer Success, Project Manager, Service Delivery, Program Director, Sales, Agile, PMBoK, PMO, Consulting, Cloud Computing, LTE, IP, 3G, ITIL, Problem Solving, Entrepreneur.
Henrique Rodrigues de Abreu is a highly skilled and accomplished Executive with over 23 years of experience in the IT and Telecom industry, holding various leadership roles both domestically and internationally.
He has demonstrated expertise in managing diverse teams, from technical to non-technical, across different regions, focusing on customer success-driven growth and ensuring high levels of customer satisfaction.
Henrique possesses a strong background in project and program management, following industry-standard methodologies such as PMI/PMBoK and Agile, and has a proven track record in delivering successful professional services while driving operational improvements.
With a Bachelor's degree in Business Administration and Management from Universidade do Sul de Santa Catarina, Henrique has acquired a solid foundation in strategic public management, team leadership, cost reduction, and various technical skills related to Telecom, Network, and Infrastructure.
Throughout his career, Henrique has held key positions in reputable organizations such as ESP Global Services, Armada Brasil, and Alcatel-Lucent Enterprise, where he honed his skills in service delivery, customer growth, project management, and technical advisory roles.
His comprehensive technical skills in Telecom (2G/GSM, 3G/WCDMA, 4G/LTE, etc.), Network (TCP/IP, Ethernet, etc.), and Infrastructure (Server, Storage, Cloud, etc.) make him a versatile professional capable of handling complex technological landscapes.
Henrique's core competencies include customer success-driven growth, strategic planning, team leadership, cost reduction, sales management, quality assurance, and risk management, among others, showcasing his ability to drive business outcomes and deliver value to stakeholders.