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Henri Parkkari
Customer onboarding manager at Posti Group Oyj
Henri Parkkari is a data-focused developer with over 15 years of experience in process development, emphasizing customer-centric practices. In the last three years, Henri has delved into data analysis and Microsoft Power Bi report development. He is pursuing Service Design Management studies, to be completed by winter 2020.
During his tenure in management roles, Henri oversaw significant operational and production environment changes while achieving financial goals, production rationalization, and work well-being improvements. He excels in creating innovative customer-focused processes to enhance the customer experience and elevate quality levels.
Henri's expertise lies in data-oriented development, human resources management, quality management, change management, project management, coaching, process development, change management, and having a positive outlook on change. He possesses a deep understanding of interrelations between different elements, is highly committed, productive, goal-directed, analytical, and determined in his managerial and development role.
His primary working passion includes human resources management and customer-focused process development, utilizing data insights to enhance processes for better customer service and value delivery. Henri is keen on coaching in human resource management, process development, and quality improvement.