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Henk van Kessel
Retired
Henk van Kessel is a seasoned Service Delivery manager with over 25 years of experience in the information technology and services industry, specializing in network and security domains. He has held various positions such as technical consultant, project manager, incident/problem manager, and service delivery manager across multiple organizations.
During his career, Henk has demonstrated proficiency in Business/ITIL Processes, Service-Level Agreements (SLA), Global Delivery, IT Service Management, and IT Strategy, consistently delivering high levels of customer satisfaction. He is known for his strong motivation, perseverance, ability to navigate complex situations, and proficiency in financial matters.
His educational background includes a Bachelor of Science in Mechanical Engineering from HTS Eindhoven and a Master of Science in Computer and Information Sciences from Eindhoven University of Technology.
Henk van Kessel has previously served in key roles at renowned organizations including Hewlett Packard Enterprise, where he was the Network Service Delivery Manager and Network Incident Manager, as well as at EDS, an HP Company, where he held the position of Network Service Delivery Manager and Program Manager for the go-for-green project.