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Helen Zak
Lean Leader, Coach and Lifelong Learner
Helen Zak is a respected figure in healthcare improvement and principle-driven leadership. She served as President and Chief Operating Officer of Value Capture LLC from January 2019 to May 2022.1 Value Capture is a trusted advisory firm focused on transforming healthcare delivery, supporting chief executives in improving safety, quality, and profitability of their healthcare organizations.52
Zak is known for her expertise in lean healthcare and is considered visionary, innovative, strategic, and a true lean leader.1 Prior to her role at Value Capture, she held leadership positions in other healthcare improvement organizations.3
Currently, Helen Zak serves as the Research Director at the Shingo Institute.46 She is passionate about change for the better and describes herself as a lifelong lean leader and catalyst for change.4 Zak is also a grandmother and mother, highlighting her personal life alongside her professional achievements.4
