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Helen James
Experienced and results oriented retail and utilities strategist with a track record of delivering customer change programmes. Experienced in marketing, CRM, data & analytics, insight, commercial and finance.
Helen James is a highly experienced senior commercial and marketing leader, with a data-driven approach and a strong focus on customer satisfaction. With a Bachelor of Science degree in Mathematics from the University of Nottingham and an MSc in Operational Research from the University of Sussex, James has a breadth of knowledge and experience across industries and functions.
Previously, James has served in several senior positions such as Head of Member Reward Innovation at The Midcounties Co-operative, Head of Business Commercial and Head of Marketing at npower, and Managing Partner at Insight Partners LLP. She has also held positions at AURA Insight Ltd, Boots, and Coca Cola Schweppes Beverages, where she gained experience in events organization, insight and data, and finance management.
Motivated to deliver results, James applies a pragmatic approach, a visionary perspective, and a focus on building robust working relationships. As an expert in commercial strategy, marketing, and insight, she is well positioned to drive performance improvements in any organization.