Helen Hao

Helen Hao is a seasoned professional with over 20 years of experience in senior executive roles within MNC companies, demonstrating leadership at a regional level.

Her expertise spans various industries, from traditional sectors like GE to the luxury hotel service industry, highlighting a diverse and well-rounded background.

She has been pivotal in leading initiatives such as Six Sigma and service quality improvement, transitioning these practices from commercial processes in GE to the intricacies of the hotel service industry with hands-on experience.

With over 10 years of experience as a Regional Revenue Management commercial leader, Helen has excelled in areas such as hotel Revenue management, Distribution Management, and Consumer insights Analysis implementation across the Greater China region.

Her specialties include Revenue Optimization, Process and Quality improvement, Pricing and Positioning, Marketing strategy, Consumer insights/BI analysis process, hotel operation, Change management, and Consultancy for senior executives on business plans and process improvement.

Previously, Helen held the position of Senior Regional Director Of Revenue Management at Shangri-La Hotels And Resorts, showcasing her leadership and expertise in revenue management within the hospitality industry.