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Helen Chan
Associate Solution Engineer - Public Sector & Public Health at Salesforce
Overview
Helen Chan is an accomplished professional with a rich background in marketing, international business, and public sector solutions. Her career trajectory has been greatly influenced by her educational pursuits and her significant positions across various reputable organizations, particularly at Salesforce and AIESEC Australia.
Education and Achievements
Helen's educational journey began at James Ruse Agricultural High School, where she laid a strong foundation for her future academic and professional endeavors. She then took her passion for commerce to the University of Sydney, where she pursued a Bachelor of Commerce (Liberal Studies) with a focus on Marketing and International Business. Her dedication to learning continued as she attended the International Summer School at the University of East Anglia, where she was awarded the USYD International Exchange Scholarship, further enhancing her global perspective and intercultural understanding.
Throughout her studies, Helen has demonstrated exemplary academic performance and a commitment to her professional development. She actively engaged in various extracurricular activities, which allowed her to cultivate essential leadership skills and forge important networks in the fields of commerce and international business. Her rich educational background undoubtedly plays a critical role in her success as a business professional today.
Professional Background
Helen Chan began her professional career at Salesforce, where she quickly established herself as a dynamic force in driving business development strategies for the public sector. Her journey at Salesforce was marked by her impressive rise through various roles. Starting as a Sales Development Representative for the Australia and New Zealand region, she showcased her ability to identify prospective clients and nurture relationships, laying the groundwork for her future leadership roles.
Subsequently, Helen transitioned to the position of Enterprise Business Development for the Public Sector at Salesforce, where she redefined customer engagement processes and implemented innovative solutions tailored to meet the unique needs of government and healthcare organizations. Her tenacity and dedication to enhancing client satisfaction led to her promotion as the Enterprise Business Development - Team Lead, where she guided a team in cultivating strategic partnerships and fostering growth within the public sector.
In her current role as an Associate Solution Engineer - Public Sector & Public Health at Salesforce, Helen is at the forefront of developing and delivering meaningful solutions that address the challenges faced by public institutions. Her extensive experience in business development, technical knowledge, and deep understanding of customer needs make her an invaluable asset to Salesforce’s mission in advancing public health initiatives and digital transformation for government entities.
Before her accomplishments at Salesforce, Helen was deeply involved with AIESEC Australia, where she held multiple leadership roles, significantly advancing her professional development. As the National Director of Digital Experience, she was responsible for overseeing the implementation of digital strategies that elevated AIESEC's outreach and member engagement initiatives. Serving as the Local Committee President, she expertly managed a team, empowering them to achieve their goals and develop transferable skills applicable to the workforce. As the Director of External Relations, Helen fostered collaborative partnerships with various stakeholders, further solidifying AIESEC's impact in the community.
In addition to her leadership roles in AIESEC, Helen contributed her skills as a Community Manager at Expert360, where she successfully engaged with freelancers and clients, facilitating project collaborations and optimizing user experiences.
Achievements
Helen Chan's career and educational accomplishments illustrate her capability and commitment to excellence. She is a proud recipient of the USYD International Exchange Scholarship, which highlights her dedication to embracing global perspectives and learning opportunities. Moreover, her consistent professional advancements within Salesforce demonstrate her exceptional skill set and ability to adapt in a fast-paced technology-driven environment.
Her reputation as a strategic thinker and innovative leader has set her apart in the highly competitive fields of marketing, business development, and public sector solutions. Helen's contributions at AIESEC Australia also illustrate her commitment to youth leadership and community development, empowering future generations to pursue their passions and drive meaningful change.
Helen Chan continues to build on her successes by leveraging her experiences to create a significant impact in the public sector and beyond. With her robust background in international business and marketing, coupled with her refined technical acumen, she is well-equipped to tackle complex challenges and champion transformative solutions.
tags':['Marketing','International Business','Public Sector Solutions','Salesforce','AIESEC Australia','Digital Experience','Business Development','Leadership Skills','Global Perspective','Community Engagement'],
questions':['How did Helen Chan transition from her educational background to a successful career at Salesforce?','What strategies has Helen Chan implemented to drive business development in the public sector?','In what ways has Helen Chan leveraged her AIESEC experiences in her current role at Salesforce?','How does Helen Chan stay updated with the latest trends in marketing and international business?','What influences has Helen Chan faced in her professional journey, and how has she overcome them?']} actéristiques and locations in a global context.'} Overall, Helen Chan has established herself as a rising figure in the intersection of technology and public service, making meaningful contributions to both sectors. Her journey is a powerful testament to the importance of education, leadership, and an unwavering commitment to improving society through innovative solutions.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
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- Reminders and Notes: Helps you remember important details about contacts
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- Groups: Organizes contacts into meaningful categories
- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Clay is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Clay as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Clay offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay makes it much easier to stay in touch with the people you care about. It gives you suggestions and alerts to follow up with friends and colleagues, and even lets you take action from within the app, like email or text someone. Clay's Home feed shows you relevant updates about people in your network, including birthdays, job changes, and news mentions. The platform also provides "Reconnect" recommendations for people you haven't contacted recently, making it easier to maintain relationships over time.
Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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Clay is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.