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Heike Faber
Design thinker at CTO Innovatieteam - Gemeente Amsterdam
Heike Faber is a dedicated all-round service designer with a strong focus on creating innovative solutions for societal challenges.
Her academic background includes a Master of Science (MSc) in Integrated Product Design from Delft University of Technology and a Bachelor of Science (BSc) in Industrial Design Engineering from Technische Universiteit Twente.
Throughout her professional journey, Heike has honed her expertise in human-centered design, behavioral design, and service design.
She has made significant contributions as a design thinker at the Municipality of Amsterdam in the Chief Technology Office's Innovation team.
Heike Faber's experience also includes serving as a board member at CX Circle and taking on roles such as Service Designer at KPN, Policy Officer Smart Cities at Digitale Steden Agenda, Researcher at Twitcident, and Freelance Designer at heikefaber.nl.