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Heidi Gilbert
Helping companies provide empathetic, personalized, end-to-end customer and employee experiences with Genesys Cloud - The world's #1 AI-powered Experience Orchestration Platform!
Heidi Gilbert is a detail-oriented individual with a passion for precision and accuracy, known for her problem-solving skills and commitment to thorough understanding of processes.
With a strong drive for continuous learning, Heidi takes pleasure in sharing knowledge to promote collaboration and mutual growth, supporting others to succeed and shining in their accomplishments.
Whether working in a team or independently, Heidi's intrinsic motivation and impeccable work ethic guarantee excellence in all her pursuits, all while maintaining a positive and optimistic outlook that fosters trust and understanding within the working environment.
Her educational background includes studying CPC Certification in Medical Billing and Coding at CareerStep and General Education at Utah Valley State College.
Heidi Gilbert has held various roles in organizations such as Senior Sales Development Representative, Sales Development Representative at Genesys, Medical Coder at CodeUSA, Eligibility Specialist at Cardon Outreach, Out-of-State Medicaid Follow up Representative at Cardon Outreach, Quality Assurance Administrator II, Service Manager, and Administrative Clerk at FedEx Home Delivery.
