Heather Whitaker

Heather Whitaker is a Commission Support Specialist at Telarus, a role she has held since July 2021. Based in Hoschton, Georgia, she works remotely and has developed significant expertise in operations within the consumer electronics industry. Her responsibilities include troubleshooting commission issues, ensuring accurate commission payments, and collaborating with telecom suppliers to support sales partners effectively.13

Professional Background

• Current Position: Commission Support Specialist at Telarus (July 2021 - Present)

  • Key tasks involve:
    • Resolving commission discrepancies efficiently.
    • Maintaining communication with telecom suppliers.
    • Managing and uploading commission data.
    • Responding to inquiries within set service levels.

• Previous Experience:

  • IT Coordinator at Apple (July 2016 - August 2018)
    • Managed administrative tasks and supported a team of technicians.
  • Customer Service Roles: Worked for Delta Air Lines and Sun Country Airlines, where she handled customer inquiries and assisted with travel logistics.

Skills

Heather possesses strong skills in:

• Sales and management
• Customer experience
• Inventory management
• IT support

Her diverse background in operations and customer service contributes to her effectiveness in her current role at Telarus, where accurate and timely commission payments are critical for partner satisfaction.12