Heather Wagner

Heather Wagner is an experienced professional currently working at Lightspeed within ServiceNow.

Her role involves helping enterprises to streamline processes and utilize intelligent workflows for faster operations.

Heather has a diverse educational background, including studying NR-CMA at Lawrence Career College, BS at Western Governors University, and various other courses at institutions like The University of Kansas and Johnson County Community College.

She has held key positions in organizations such as being an ITSM Principal Business Process Consultant at ServiceNow and Service Desk Manager at Kansas City Southern Railway.

Heather's experience extends to roles like Sr. Product Owner, Business Process Owner, and IT Customer Support Manager, demonstrating a well-rounded skill set.

Apart from her professional roles, Heather has significant involvement in various organizations including the Unitarian Fellowship of Lawrence and Prairie Star District- UUA.