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Heather Schaan
Vice President & General Manager at Microserve
Professional Background
Heather Schaan is a distinguished business leader with extensive experience in the technology sector. Currently serving as the Vice President and General Manager at Microserve, Heather has cultivated a reputation for driving growth and development within her organization. She has dedicated a significant portion of her career to Microserve, where she has held various positions that showcase her expertise and leadership skills. Starting as an Account Manager and Proposal Specialist, she rapidly advanced through the ranks to take on increasingly responsible roles, including Business Development Manager and Director of Business Development.
In her current role as Vice President and General Manager, Heather Schaan is responsible for overseeing the strategic operations of Microserve, leading initiatives that enhance the company’s market presence and service offerings. Her leadership style fosters a collaborative and innovative environment, enabling her team to excel in their objectives and exceed client expectations. By focusing on customer-centric solutions and leveraging her deep understanding of the technology landscape, Heather has been pivotal in positioning Microserve as a leader in its field.
Education and Achievements
Heather's academic foundation is rooted in her studies at Queen's University, where she earned both her Bachelor of Commerce and her MBA. Her commitment to academic excellence laid the groundwork for her future career in business and development. The rigorous education she received at Queen's equipped her with a comprehensive understanding of commerce, strategic management, and essential business principles that she applies daily in her professional life.
Throughout her career, Heather has consistently demonstrated exceptional skills in business development, sales strategy, and client management. She possesses a keen ability to identify market opportunities and cultivate relationships that foster business growth, which has been a significant factor in her success at Microserve. Heather's expertise in proposal development and account management has been instrumental in securing numerous projects and partnerships, contributing to the company’s reputation as a trusted service provider.
Achievements
Heather Schaan’s accomplishments at Microserve are numerous and noteworthy. Under her leadership, the company has seen significant growth in revenue and client base, solidifying its standing in the competitive technology market. She has spearheaded initiatives that not only enhance the operational efficiency of Microserve but also improve customer satisfaction and loyalty.
In addition to her contributions within Microserve, Heather is also recognized for her commitment to community involvement and mentorship. She actively engages with aspiring professionals, sharing her insights and experiences to foster the development of the next generation of leaders in the industry. Heather's dedication to empowering others is evidenced by her participation in various industry events and workshops where she speaks on topics ranging from business strategy to leadership dynamics.
Heather Schaan's journey through the ranks at Microserve exemplifies her dedication, strategic thinking, and commitment to excellence. Her diverse skill set and extensive knowledge of the technology sector positions her as a leading figure in business management and development. As she continues to innovate and drive success at Microserve, the future looks bright, and the impact of her work will undoubtedly resonate throughout the industry.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
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Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
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Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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