Heather Phipps

Heather Phipps is a well-rounded product manager with a global perspective and a strong background in developing intricate software engineering projects. Her expertise lies in bridging enterprise software solutions with the specific technical and business needs of customers. Heather has played a key role in introducing natural language processing (NLP) and machine learning functionalities to the market, showcasing her innovative approach and technological acumen.

Heather's academic journey includes studying Computer Science and Spanish Literature at the prestigious Massachusetts Institute of Technology (MIT) for her Bachelor's degree, demonstrating her diverse interests and well-rounded educational background. Prior to her undergraduate studies, she attended Pittsford Sutherland High School, paving the way for her future academic and professional success.

Throughout her career, Heather Phipps has held pivotal roles in renowned organizations. She has contributed her expertise as the Senior Manager in AI Technologies Product Management, Senior Principal Product Manager in Generative AI Experience, and VP Product Management at ServiceNow. Additionally, she has served as the Business Development Manager, Software Engineer, and Web Programmer/Researcher at BasisTech, showcasing her versatility and adaptability in various job functions. Her experience across different positions reflects her broad skill set and ability to navigate diverse roles within the tech industry.