Linfield University

Universidad San Francisco de Quito

Global Learning & Leadership Development Specialist at Columbia Sportswear Company

• Recognized by leadership as among the top 3% (out of 9k) employees for significant HR workflow optimization and for consulting global executive stakeholders on project status, constraints, objectives, and key results.
• Saved the company $90k annually by analyzing the learning and development technology portfolio, identifying 3 redundant, external learning management systems, and managing the transition to 1 internal system.
• Actively monitor workforce development portfolio deadlines and risks that saved the Learning COE $27,000 by identifying an expiring vendor line item that was missed by leaders during a high-turnover period.
• Advise on the global, cross-functional Go-To-Market team to oversee and approve project priorities, schedules, and communications to ensure cohesive, business-aligned outreach for corporate and field-based employees.

Columbia Sportswear Company

Sr Program Manager & Specialist, Global Talent Operations & L&LD

• Oversaw the work of 4 LMS data and systems analysts on a scrum-style tiger team and code-switched reports, and systems operations strategy with 75+ cross-functional stakeholders across 161k+ annual enrollments.
• Selected to change manage stakeholder relationships for a global alignment project, which was deemed “high risk/high impact” and “HR’s #1 Priority” after successfully managing an initiative that saved $1.5M/season.
• Led the Workforce Development lifecycle roadmap across the talent and learning portfolio, consulted business leadership to create company-wide foundational capabilities, and strategically aligned technology integrations.

Program Manager, Learning & Leadership Development

• Piloted and project managed the new Learning Hour program, managing monthly on-time delivery for courses (e.g., Data in The Real World); Earned a feature in ATD magazine after achieving a global NPS score of 96 (220 responses), 2.2k+ live attendees (an L&D record), and 9.5k+ LMS views (a 145% increase from average).
• Responsible for crafting the virtual New Employee Orientation (77% of 109 NEO participants Strongly agree & 23% agree (100% total) with: "The facilitator was knowledgeable & facilitated discussion effectively."; Collaborate with dozens of departments, managers, & global brands for continuous program improvement.
• Responded to COVID-19's remote new hire environment by creating & directing the company's Virtual Tour (an internal & external version) presented to US, prAna, & APAC new hires as well as prospective new hires to share the company's spirit of camaraderie; Earned  17,750+ view in the first 2 weeks.

Sr Specialist, Global Org Effectiveness, L&LD

• Identified and implemented learning’s 1st standardized data gathering methods and tools across 30 programs – the success of these methods were then adopted by an IT group and the global People Analytics team.
• Created, edited, provided instructional design techniques, & led led voice-over/narration & production of eLearning videos for HIPAA & ADA lessons for 8,000+ employees with a keen focus on employing adult learning theory & digital engagement strategy.
• Conducted a case study interview for Team Performance Workshop leaders to inform & write a Train-the-Trainer handbook for certified facilitators in order to raise the bar to deliver high-quality training.

Specialist, Global Org Effectiveness, L&LD

•	Directly managed 2 contract workers (a video producer & content designer) & collaborated with 19 departments to create 20 internal videos & eLearnings.
•	Developed online presentation elements for the digital HR summit with 80+ international professionals.

Intern, Global Org Effectiveness

•	Ideated & produced the first Make-A-Wish Thank-A-Thon video production to promote organizational stewardship.
•	Monitored, scheduled & wrote daily social media content & blog posts to address trends & foster the Wish Kid community; Varied communication styles according to target consumer & platform.

Make-A-Wish Oregon

Development & Communications Intern

•	Partnered with emerging leaders including Jóvenes En Acción,  (young emerging leaders from Mexico), IVLEP (a student group from the Middle East) & women entrepreneurs from Africa to inspire international community growth.

WorldOregon

Development Intern

•	Implemented the new strategic talent acquisition plan for the McMinnville WORKS Internship Program & in 1 month, recruited over 150 applicants -a new record.
• Connected with potential host sites and coordinated professional development sessions for intern onboarding & professional development.

MEDP - McMinnville Economic Development Partnership

Intern Program Coordinator

•	Analyzed trends & employed communication strategies to grow the brand’s social media presence by 28%.
•	Executed creative project ideas, crafted online magazine ads & recreated the company's Contract Proposal via Photoshop Illustrator.
• Coordinated all aspects of several open house events with 100+ attendees each as well as monthly gatherings to foster community ties & grow brand recognition.

Cellar Ridge Construction

Marketing And Promotions Intern

•	Organized career workshops, leadership panels, and development trainings for 800+ participants; Selected to present to the Board of Trustees to report on programmatic success.
•	Tracked student data through surveys (500+ responses) & multi-channel feedback to leverage outreach strategy. 
•	Ideated, promoted & launched the first-ever entrepreneurial freelance network to enable talent mobility & career development opportunity for key talent.

Office of Career Development, Linfield College

Career Specialist

• Directly lead a small team to oversee, onboard, & train 60 Resident Advisors (RAs) to bolster internal strategy to lead by example, problem-solve complex issues, & facilitate an environment that contributes to the overall intellectual, social, & cultural development of students.
•  Responsible for running the RA onboarding program & 2-week training in collaboration with senior leadership to ensure proper staff training, performance, & retention.

Resident Leadership Advisor

•	Independently drafted curriculum & taught voice projection & diction choice; Facilitated confidence-building & skill development activities for 70+ students at STAGES theatre camp.

Corvallis School District 509J

Acting Teacher

•	Performed as a well-known snow princess, entertaining children at birthday parties with songs & games.

Heather McNutt-Kaestner