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Heather Evans
Head of Client Experience at Jacada Travel
Heather Evans is a highly experienced professional with a background in English Literature and a wealth of expertise in the travel industry. Heather holds a Bachelor's degree in English Literature from the University of Reading and has also studied English Literature at the University of Mississippi. Throughout her career, Heather has held various roles in prestigious organizations, including being the former Head of Client Experience, Manager of Experience Delivery Teams, and Europe Travel Concierge at Jacada Travel. Prior to her time at Jacada Travel, Heather served as an International Travel Consultant at Flight Centre Travel Group, European Recruitment Consultant at Marlin Green Ltd, and Brand Ambassador at STA Travel. With a diverse work history that includes positions such as Bartender at Picasso Cocktail and Tapas Bar and Shop Assistant at Blott and New Look, Heather has developed a versatile skill set that sets her apart in the industry.