Heather Crawford

Heather Crawford is an accomplished professional with over 20 years of experience in executive-level roles in the healthcare industry, specializing in process optimization, quality assurance, regulatory compliance, and enhancing employee and patient experiences.

She is recognized for her expertise in strategic planning, organizational development, performance assessment, and leading exceptional patient care initiatives. Heather's use of Lean leadership principles has allowed her to revamp clinical operations for improved safety, efficiency, productivity, and cost-effectiveness.

Heather excels in directing teams towards implementing institutional improvements to meet patient needs and optimize care systems for better communication among interdisciplinary care team members.

Her skills extend to overseeing multi-million dollar patient support and quality improvement programs, ensuring a balance between technical proficiency and business acumen to provide strategic solutions for clients.

Heather's track record includes launching innovative programs, improving system-level performance measures, and driving revenue growth through cost-saving initiatives. With a strong analytical mindset, she can make critical decisions, navigate complex situations involving interdisciplinary teams, and adjust quality assurance measures to align with organizational objectives.