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Heather Bowen
Director, Digital Innovation
Heather Bowen is the Director of Digital Innovation at Schindler Group, a global manufacturing and service company. She is a dynamic leader with extensive experience in creating digital products and services within a mature global organization.2 Bowen has worked for Schindler her entire career, initially focusing on marketing and communications before transitioning to product development and digital innovation.4
In her role, Bowen is responsible for directing digital innovation initiatives at Schindler.3 She has been involved in developing digital solutions such as the Ahead ActionBoard app, which simplifies plant monitoring and revolutionizes the experience of facility managers.1 This app allows building managers to access real-time status of their facilities, retrieve documentation, and place service requests directly with Schindler.1
Bowen's work contributes to Schindler's efforts in digital transformation, particularly in areas like remote monitoring and enhancing customer experience in elevator and escalator management.3 Her LinkedIn username is heatherannettebowen, and she is based in the New York City Metropolitan Area.2