New Plymouth Boys High School 1992-1997

Sales Operations Manager at The Engine

Helping start-ups find space to continue de-risking their technologies, while connecting them with the right equipment, pilot partners and skills needed to accelerate quickly.
I also oversee the Event Sales and planning as well as the Strategic Network Partnerships.

The Engine Accelerator

Business Development Manager

The Engine

Sales Operations Manager

GoHealth

Senior Benefits Consultant

Led the drive for metrics and KPIs. Increased certain metrics by 27% year on year. Overseen the cash register side of the business ensuring all staff were gaining the most of of every sale while increasing the monthly metrics. For the last 4 months in the role the store was the top in the region and in among the top in the country amongst over 700+ stores.

DICK'S Sporting Goods

CSS Manager at Dicks Sporting Goods

I was the Account Manager for the MAST network and serviced over 200 travel agents in the Midwest Region. I consistently grew the account and was achieving all sales targets set for me until the Coronavirus put an abrupt end to the travel industry. I loved my time at Room-Res.com and am looking for a similar role where I can interact with clients.

Room-Res.com

Inside Sales Account Manager

Tampa Bay Rays

Ticket Sales Representative

Customer Service Representative

Ensuring all Fans have an exceptional game day experience by giving them a spectacular Rays greeting and showing outstanding knowledge of Tropicana Field and its many concessions.

Fan Host

Ensure daily operation of The Engine runs smoothly and that building residents are happy. The Engine is a fantastic place to work and I get to connect with some of the finest minds in tough tech. One of the many fun aspects of this role is the running and hosting of events.

Operations

Inbound sales using HubSpot, Drift, Acuity. In charge of the reporting and membership sales of 8 coworking locations working closely with the Marketing Manager and directly reporting to the COO.
Report weaknesses in space sales and work with marketing to increase those space membership numbers.

Workbar

Membership Sales Manager

Space and Community Manager 

In charge of the onboard sales program including direct sales, promotion of product and making all crew onboard aware of the onboard sales program. Selling high end luxury yacht vacations to guests already onboard ensuring repeat business. Reported directly to shoreside sales manager using detailed weekly sales reports.
Building rapport with guests throughout the voyage through one on one interactions, group interactions and providing them with useful information regarding the ports of call.

SeaDream Yacht Club

Club Director

In charge of the Training of all sales staff in retail store about Panasonic's products across the whole country. This included the preparing of training material and implementation of training seminars to numerous retail outlets. 
Work closely with the major retailer's training and development managers to ensure they were providing the most up to date and accurate training material.  
Liaise with sales managers within the company to ensure the yearly training calendar was filled out and any gaps in calendar filled.
In charge of yearly "roadshow" showcasing the Panasonic lineup of products to the retailers.

Panasonic New Zealand Ltd.

Technology and Training Manager

Face to face sales, Merchandising, Pricing goods, market evaluations of competitors, Finance for customers, Handling cash, Selling to a set target.

Magness Benrow

Sales Consultant

P&O Cruises Australia, Assistant Cruise Director/DJ, Pacific Sun, Dawn, Pearl & Jewel	             August 2010 – July 2012 
•	Coordinate, host, and entertain passengers at trivia sessions, theme parties, sporting events, etc.
•	Emcee comedy club evenings and game shows for up to 500 passengers
•	Compile music selections for special functions & theme parties, i.e., weddings, ceremonies, country night, etc.
•	Review and update music in all bars, lounges and open deck areas
•	Assist Shore Tours department with tour dispatch and escorting
•	Additional responsibilities include safety duties, such as in-port manning, muster control & tender operations
•	Assist Art Director with one on one sales, auction events and other art related events.

P & O Cruises

Assistant Cruise Director

Mason Appliances, Sales Consultant, Taranaki, NZ	         	          	               November 2009 – August 2010 
•	Responsible for sales, product knowledge, stocktaking, and ordering for the Digital Camera department
•	Sell Home Entertainment systems and Household appliances

Mason Appliances

BHP Billiton, Warehouse Technician, Mt. Whaleback, Western Australia                 February 2009- November 2009
•	Fulfill supply requests for all departments on the mine sites
•	Responsible for order processing, forklift operation and operational/safety checks
•	Nominated staff safety representative

BHP Billiton, Mt Whaleback

Warehouse Technician

Myer Distribution Center, Team Leader, Western Australia & Brisbane 	       February 2007-February 2009
•	After 6 months as a warehouse technician, promoted to team leader
•	Manage and train a team of 20 staff 
•	In charge of the cross dock system involving the incoming and outgoing goods

Grace Myer Brothers, Distribution Centre

Team Leader

Da Doo Ron Ron DJ Entertainment, Emcee/Disc Jockey, Perth, Australia                     June 2006 – February 2009
•	DJ/Emcee weddings and a variety of events
•	Meet with couples to organize timeline of events and music selection for upcoming weddings
•	Company representative at wedding expos selling services and generating bookings

Da Doo Ron Ron DJ Services

The Mill, Entertainment & Promotions Manager, New Plymouth, NZ		             March 1999 - March 2006
•	Responsible for all advertising & promotions, including local newspaper adverts, posters, flyer drops, national radio campaigns, email/text promotions, etc.
•	In charge of entertainment scheduling including booking bands, disc jockeys and various entertainer
•	Liaise with local police and liquor licensing authority regarding special event weekends
•	Manage a team of up to 30 staff, including bar staff, entertainers and security
•	As resident Disc Jockey, responsible for maintaining and updating music collection

Hayden McFarlane