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Hassan Mukadam
Senior Technical Support Manager at ServiceNow
Hassan Mukadam has over 20 years of experience in Technical Support and Customer Service Management within the IT industry. He has worked with hosted applications, messaging systems, and software applications at notable companies including ServiceNow, Comscore, Novell, Progress Software. Hassan excels as a people manager with a significant focus on customer satisfaction. He has a diverse educational background, including a Diploma in Strategic Management and Leadership, Business Administration and Management from Brighton School of Business and Management, a Bachelor's degree in Business Administration and Management from Institute of Technology, Sligo, and a BBA in Business Management from the University of South Africa/Universiteit van Suid-Afrika. Additionally, he completed a Diploma in Managing People Effectively from Cranfield School of Management.