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Harold Hiso
IT Service Management, Incident Management, Change Enablement, Problem Management, Knowledge Management
Harold Hiso is an IT Service Management (ITSM) Manager at Optum, a healthcare services company that is part of UnitedHealth Group. With over ten years of experience in IT operations and client service, he is described as a passionate technologist. His professional background includes a strong focus on IT operations, which plays a crucial role in ensuring effective service delivery and management within the organization.
Hiso's educational background includes attending Buffalo Grove High School, and he actively maintains a presence on LinkedIn, where he shares insights related to his field and connects with other professionals in the industry.12
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