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Harm Overgoor
Managing Director
Professional Background
Harm Overgoor is a highly skilled professional with an extensive background in telecommunications and information technology. Currently serving as the Managing Director at NetFirst, Harm has dedicated his career to transforming business communications through innovative technology solutions. His leadership at NetFirst is centered around enhancing organizational performance by adapting to the changing nature of work, where communication is no longer confined by physical locations. Instead, NetFirst empowers businesses with cutting-edge communication tools that integrate virtualized or hosted solutions for both fixed and mobile telephony, providing seamless access to internet connections, SIP trunks, unified communications, call centers, and video conferencing solutions.
Prior to his role at NetFirst, Harm was the Managing Director at Actis Business Partners, where he played a pivotal role in spearheading the migration of companies and telecom service providers towards fully integrated ALL IP networks. With a strong focus on telecommunication SIP networking and unified communications, Harm has facilitated this transition by providing invaluable support in network design, migration planning, installation, configuration, and ongoing support. His impressive track record at Actis demonstrated his commitment to adding value—emphasized by exceptional logistical services, including next-day shipping from their distribution centers in Schiphol Rijk and Breda. Under his guidance, Actis effectively supported resellers, service providers, and system integrators with pre-sales support, engineering, consultancy, and adherence to stringent service-level agreements for end-users.
Over the years, Harm has demonstrated remarkable leadership across various roles at Actis Business Partners, including Sales Manager and Partner Manager, where he developed successful strategies to strategically position the company as a value-added distributor in the Benelux and France.
Education and Achievements
Harm's academic foundation is solidly rooted in his studies at the HU University of Applied Sciences Utrecht (Hogeschool Utrecht), where he earned his Bachelor's degree in Management, Economics & Law. His educational background provides him with a unique perspective on the intersection of technology, business, and law, allowing him to navigate the complexities of the telecom landscape effectively.
Furthermore, Harm pursued additional studies at AIS, further enriching his expertise in the evolving field of telecommunications. This educational journey has equipped him with the skills necessary to address the needs of modern businesses facing the challenges of digital transformation and communication revolution.
Throughout his career, Harm has been instrumental in driving the adoption of innovative communication solutions. His forward-thinking approach resonates within the industry, and his contributions have elevated standards in customer service and operational efficiency. Under Harm's leadership, both NetFirst and Actis have thrived as leaders in their respective fields, setting benchmarks for excellence in customer engagement and technical support.
Notable Achievements
- Pioneering ALL IP Network Migration Initiatives: Harm has been at the forefront of guiding organizations and telecom service providers through the critical migration from TDM infrastructures to ALL IP networks. His strategic vision for embracing different SIP standards and protocols has facilitated smoother transitions, ensuring that clients remain competitive in a rapidly evolving digital landscape.
- Enhancing Business Communications: As the Managing Director at NetFirst, Harm has successfully championed initiatives aimed at modernizing business communication. He advocates for making communication accessible from any location, at any time, and through any device, thus fundamentally reshaping the workplace for his clients.
- Value Added Distribution: At Actis, Harm's emphasis on providing exceptional logistical services and comprehensive support reflects his understanding of the value chain in telecommunications. His leadership contributed to establishing Actis as a respected value-added distributor in the Benelux and France, particularly known for its partnerships with market-leading solutions such as AudioCodes, CC4Skype, and Netaxis.
- Pre-Sales Support and Engineering: Harm's commitment to pro-active pre-sales support, engineering, and consultancy illustrates his dedication to ensuring that resellers and service providers can maximize their capabilities, driving home the importance of collaboration and technical excellence in the telecom sector.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
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- Reminders and Notes: Helps you remember important details about contacts
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- Groups: Organizes contacts into meaningful categories
- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
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Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.