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Hans Gilhuys
Head Customer Engagement Specialty at Astellas
Hans Gilhuys is a seasoned professional with over 25 years of experience in the pharmaceutical industry, specializing in customer engagement. He is dedicated to enhancing customer interactions by focusing on their needs while aligning with company goals. His expertise lies in leveraging the interplay between people, processes, and technology to optimize customer engagement strategies. Hans thrives on driving transformations in diverse cultural settings, excelling in a global role. He has a Bachelor's degree in Sports Psychology and Sports Physiology from Vrije Universiteit Amsterdam, and holds a Google-endorsed MCM Certificate in Multichannel Marketing. Hans has held key positions in renowned organizations like Astellas Pharma, Gilead Sciences, and GlaxoSmithKline, leading initiatives in commercial digitalization, customer engagement, and commercial excellence across Europe.
