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Hannah Mize
Customer Support Lead at ClickUp- we're hiring!
Professional Background
Hannah Mize is an enthusiastic and dynamic professional with a rich background in public relations, customer support, and yoga instruction. Currently serving as the Customer Support Lead at ClickUp, she has developed her career in a fast-paced environment, honing her skills in client relations and support management. With a keen focus on customer satisfaction, she began her journey with ClickUp as a Client Success Specialist, where her commitment to helping customers succeed was evident. Her transition to Customer Support Champion and subsequently to her current leadership role is a testament to her knowledge and proficiency in managing customer needs effectively.
Before joining ClickUp, Hannah built a diverse professional portfolio that spans several industries. Her experiences range from food service to communications, indicating her adaptability and willingness to embrace new challenges. She served as a Server under the Working Holiday Visa program at Nautilus Restaurant, where she cultivated her customer service skills and experienced the fast-paced nature of the dining industry.
Additionally, her role as Communications Event Coordinator at Chomp Life Catering allowed her to showcase her organizational prowess, deftly managing events and ensuring client satisfaction. Through her time as a Brand Ambassador at Podium Marketing, Hannah was able to enhance her marketing abilities while promoting a variety of brand initiatives.
Hannah's early career involved several internships that laid the foundation for her success. Her stint at The Madison House as a Booking Agency Intern introduced her to the event management and entertainment sectors, while her Content Marketing Internship at Float (Hybrid Entertainment) provided her with essential skills in content creation and marketing strategies. She further solidified her understanding of business operations during her internship as an Account Executive at Clickworks, where her role involved assisting in client communications and campaign strategies.
Education and Achievements
Hannah's academic journey includes a Bachelor's Degree in Public Relations, Advertising, and Applied Communication from the University of Colorado Boulder. This degree equipped her with the theoretical understanding and practical skills necessary for success in the fields of communications and marketing. The hands-on experiences provided through her coursework allowed her to develop a strong foundation in managing public perceptions and promoting brands effectively.
In addition to her formal education, Hannah’s commitment to personal wellness and growth is evident in her completion of the 200 Hour Yoga Teacher Training at Zuna Yoga. This program not only deepened her understanding of yoga as a practice but also reinforced the importance of mindfulness and effective communication, qualities she brings into her professional interactions.
Hannah's commitment to continued professional development can also be seen through her participation in the Semester At Sea program, a unique educational experience that combines travel and learning in an international setting. This diverse adventure has certainly enriched her worldview, providing her with new perspectives on communication and global business practices.
Achievements
Throughout her career, Hannah Mize has accumulated numerous achievements that highlight her dedication and flexibility. At ClickUp, she has been instrumental in improving customer service processes, ensuring that clients receive timely and effective support. Her leadership role as Customer Support Lead recognizes her ability to inspire her teams and to maintain a high level of client satisfaction. Her prior roles have also seen her consistently exceed performance targets and build strong relationships with clients, contributing to the overall success of the organizations she has worked with.
In essence, Hannah’s background in public relations, her comprehensive education, and her diverse work experiences uniquely position her as a leader in customer support and communications. Her passion for personal growth, evident in her yoga training and global experiences, indicates a well-rounded individual who is committed to helping others succeed and fostering productive environments. Hannah's journey exemplifies how a combination of education, hands-on experience, and personal development can lead to a fulfilling and impactful career.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
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Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
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