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Han San Lim
Making meaningful impacts
Han San Lim serves as the Senior Vice President of Customer Service and Operations (CSC) at Hurtigruten Group, a prominent adventure travel company. Based in Tallinn, Estonia, Lim is recognized for his extensive experience in operations and customer service leadership. He adopts a hands-on approach to managing global teams, focusing on driving operational efficiency and strategic initiatives within the organization.23
Before joining Hurtigruten, Lim held significant roles at Shangri-La Hotels and Resorts, where he honed his skills in hospitality management and customer relations. His background reflects a commitment to enhancing customer experiences and optimizing service delivery across various platforms.34
Lim's expertise positions him as a key figure in shaping the operational strategies that support Hurtigruten's mission of providing unique travel experiences.12
