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Hakan Ozel
Area General Manager, Operations of Shangri-La Dubai
Hakan Ozel is an experienced professional with over 20 years in the hospitality industry, specializing in prime and remote locations.
He has a proven track record in operating, opening, renovating, and rebranding signature properties, demonstrating excellence in project management and turnaround strategies.
Hakan thrives in high-pressure environments, dedicated to delivering top-notch services around the clock, aiming for perfection.
His leadership style is marked by bold execution, strategic risk-taking, and a focus on driving business performance through innovation and fostering a positive work culture.
Hakan holds a Bachelor of Science (B.S.) degree in Tourism and Hotel Management from Bilkent University, underpinning his academic foundation for his successful career.
With an illustrious career history, including roles as Area General Manager, General Manager, and Resident Manager at various prestigious properties under the Shangri-La Group, Hakan has accumulated a wealth of experience and expertise in hotel operations.