Hagai Eshel

Hagai Eshel is a seasoned professional with over 20 years of experience in technical customer-facing and leadership roles at renowned technology vendors like Nice, Verint, and Polycom.

Currently serving as the VP of Sales Engineering and Customer Success at LumenVox, Hagai is responsible for managing pre-sale and post-sale activities, focusing on simplifying large enterprise digital transformations and providing tailored solutions for business growth.

His expertise includes navigating compliance challenges, leveraging AI for speech analytics, deploying proactive monitoring applications, implementing fraud prevention measures, utilizing biometric authentication, and optimizing operational efficiency through technologies like RPA and big data.

Hagai excels in engaging with diverse teams such as Business, Operations, and IT, ensuring alignment with customer needs throughout the sales cycle, from POC to deployment and maintenance.

His educational background includes studies in Product Management, UI Design, Telecommunications, M.Sc in Biomedical Engineering from Technion - Israel Institute of Technology, and B.Sc in Materials Engineering from Ben-Gurion University of the Negev.

Throughout his career, Hagai has held various roles such as Sales Engineer, Solution Architect, Team Leader, and Product Manager, contributing significantly to the success of organizations by driving innovation and delivering value across multiple industries.