Hafidza Abdul Rahim

Hafidza Abdul Rahim is a highly skilled Client Support Specialist with over a decade of experience in the Internet & Telecommunications and Supply Chain industries. With a diploma in Engineering Informatics (Networking) from Nanyang Polytechnic, she possesses great interpersonal, time management, verbal and written communication skills, and is dedicated to helping clients solve technical and non-technical issues. Hafidza has experience leading teams of technical support engineers both locally and remotely and has gathered managerial experience in call center environments. She has worked at DealCloud, by Intapp as a Senior Product Support Specialist, Elementum as a Customer Support Engineer, and Singtel in various roles, including that of a Senior Technical Support Engineer and a Records Management Specialist at the Ministry of Law, Singapore.