Guy Klages

Guy Klages is a seasoned Documentation Engineer with over 15 years of experience in the I.T. and Education industries.

He is known for simplifying complex concepts for diverse audiences and has a solid track record of leading cross-functional and cross-cultural teams.

Guy excels in bringing order from chaos, streamlining processes, automating procedures, and enhancing customer service.

His expertise lies in operational management, technology, and effective communication.

Education-wise, Guy has studied a variety of subjects including Chinese language, Computer Science, and Applied Economics at reputable institutions like Shanghai Jiao Tong University, National Taiwan University, and the University of California, Davis.

He has also delved into Computer Systems Networking and Telecommunications through Coursera and obtained certifications from LinkedIn.

Guy has held various roles in prominent organizations such as Verizon Media, Edutainme.net, ChargePoint, Couchbase, VMware, and NICE Systems, among others.

His previous positions include Senior Technical Writer, Product Manager, Technical Trainer, Technical Writing Manager, Database Developer, Report Writer, and Consultant.

Additionally, he has been involved part-time with organizations like TED Conferences and MICA, showcasing his versatility and diverse skill set.