Gustavo Gomez

Gustavo Gomez is a seasoned professional with extensive experience in supporting financial institutions, Global IT service providers, TEDx organizations, start-up events platforms, and a Global IT provider. Currently serving as a Project and Process Manager at the Global HR Enabling Systems team at Sony, Gustavo excels in driving business process improvements, enhancing employee engagement, fostering collaboration, and elevating NPS. With a background in lean six-sigma methodologies, he actively listens to the voice of the customer, identifies root causes, and navigates cultural nuances adeptly. Throughout his career, Gustavo has nurtured a customer-centric ethos, embraced continuous improvement, demonstrated resilience, and exhibited a passion for innovation and effective team leadership.