Gurpreet Singh , PMP, CSM

Gurpreet Singh is a PMP and CSM certified professional with extensive experience in project management, consulting, and hands-on startup environments. He has a strong analytical ability and has successfully delivered products and services in telecommunications and insurance domains. Singh has expertise in Agile and Waterfall Project Management methodology as well as business analysis, vendor management, stakeholder management, communication management, risk management, and quality assurance management.

Singh's IT skills include Master Data Management, Analytics, Dashboard, Data Analysis, Reporting, KPI Rationalization, and Data Mapping. He is a master of tools such as Siebel CRM, Tableau, Focus ERP, Bugzilla QC, Jira, and many others. He is proficient in service operations, customer service, supply chain management, and strategy, demonstrating cross-functional expertise in telecom operations, customer care, sales, and billing and order management.

Singh's leadership and collaboration skills in onshore/offshore team management, people and team development, customer service design, and crises management are commendable. He is also an expert in recruiting, onboarding, performance and appraisal management, and mentoring/coaching.

Singh has studied a Post Graduate Programme in Management (PGP) at the Indian School of Business, an MBA in Operations and Marketing at The Tuck School of Business at Dartmouth, a Leadership Development Programme in Leadership and Strategy at the Indian Institute of Management Ahmedabad, and a B. Tech. in Engineering - Electronics and Communications at the National Institute of Technology, Jalandhar. He studied Non-Medical at Apeejay School.