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Guillermo Alvarez
Gerente /Subgerente (COO - CIO/CTO) /ITIL EXPERT /SCRUM MASTER /SIX SIGMA BLACK BELT
Guillermo Alvarez is a seasoned executive with extensive experience in the IT, mining, service, and telecommunications industries.
With a background in Electronic Civil Engineering and Business Administration from Pontificia Universidad Católica, Guillermo possesses solid expertise in process improvement, project management, contract negotiation, and problem-solving.
Guillermo holds certifications in Agile methodology as a Scrum Master and ITIL Expert, complemented by an MBA in Production and Quality from IDE Spain, a diploma in IT Project Management from UTFSM, and Six Sigma Black Belt credentials from the University of Chile.
He excels in interpersonal relationships, focuses on goal-oriented results, demonstrates high commitment levels, and thrives in collaborative service-oriented environments, facilitating organizational changes effectively.
Guillermo has a proactive, methodical, and reliable approach to work under pressure, always emphasizing client-centricity and being closely connected to his teams.
His educational journey includes a diverse range of programs and diplomas from prestigious institutions like Universidad de los Andes, Universidad Técnica Federico Santa María, and Universidad de Chile, focusing on areas such as IT project management, operations, Six Sigma, human resources management, and executive leadership in digital transformation.