Guillaume Lardeux

Guillaume Lardeux is a business transformation executive specializing in driving growth and value creation strategies.

With a background in General Management, Business Transformation, and Product Strategy, Guillaume is a proven change agent delivering pragmatic solutions to strategic challenges.

As a servant leader, he excels in motivating cross-functional diverse teams to achieve common business goals.

Guillaume holds a Master of Business Administration (MBA) from the University of California, Berkeley, Haas School of Business, a Master of Science (MS) in Computer Science from Eseo, and Matricule 0097D from Prytanée National Militaire.

Formerly serving in various high-ranking roles at Genesys, including SVP, Head of Transformation & Office of the CEO, SVP & GM of Genesys Engage and CX Evolution, COO of Digital & AI, and much more, Guillaume has extensive experience in global management with a focus on North America, Europe, and Asia.

He has expertise in areas such as M&A Strategy, Strategic Planning, Offshoring & Outsourcing, Value Creation Planning, Business Performance Management, and more.

Guillaume has also held positions on the boards of French Tech Austin and French-American Chamber of Commerce in both Austin and San Francisco.

He has a strong background in software engineering and project management, having worked at Alcatel and Genesys in various technical and leadership roles.

Genesys, Guillaume's former employer, is a leading provider of customer experience solutions, trusted by over 11,000 companies globally to deliver seamless omnichannel customer journeys.