University of Virginia Darden School of Business

Worcester Polytechnic Institute

Harvard Extension School

Tufts University

Location Platform Operations Team Lead at Google

Lead team of 5 direct reports shaping quality control strategy for commerce, shops, and shop ads on Instagram and Facebook.  Implemented comprehensive approach to improving and ensuring quality, reliability, and user satisfaction of shops and shop ads through service-level agreements, dogfooding, user-driven insights, and fixathons.

• Scaled product team from 0 to 5, set OKRs and KPIs, and mentored and coached product specialists to build cross-functional relationships and internal partnerships with UX, product, and engineering
• Influenced product roadmap and feature prioritization by analyzing feedback from 100K+users monthly and presented insights
• Drove significant revenue boost and resolved hundreds of issues monthly through processes to reduce bugs, enhance usability, and deliver features
• Exceeded SLA requirements for critical Black Friday issues by onboarding and integrating vendor triage team into Meta Commerce

Manager, Product, Shop Ads and Commerce | Technology Strategy 

Directed GEO Data Operations team of 10 overseeing 35 global vendor field operators, enabling engineering to build and launch multiple key Android features and Google-branded devices. Led technology strategy and roadmap development for internal data applications, facilitated external partnerships with Apple and Broadcom. Coached and mentored direct reports.

• Enhanced Android and Pixel UX by strategizing and testing context and location use cases, such as car crashes and falling
• Gained buy-in and approval for  major internal data app features
• Prevented significant launch threat by identifying key 3rd-party hardware bug and reproducing error with high-quality collections
• Fast-tracked COVID exposure notification release in partnership with engineering and product
• Enabled high-quality location accuracy for 2.5B users by navigating pandemic restrictions to provide ground truth collections for 13 cities

Google

Senior Program Manager, Google Maps Android Location | Team Lead

Directed core team of 5 and project teams of 10+ to improve emergency response core competencies. Spearheaded strategic initiatives to identify and implement new technologies. Drove partnerships with startups, universities, and utilities to adopt new technologies and create critical disaster mutual aid agreements. Data analysis lead for large-response efforts and created emergency, damage, and productivity models.

• Formed and led Emergency Response Project Management Office of 5 core employees driving customer outreach, operations, cybersecurity, logistics, and executive response improvements
• Led multiyear research and development effort reducing plan creation time 98% by overseeing team of 8 engineers and contractors to build electric restoration planning AI tools
• Secured significant funding and directed team of 10 to develop and install first automated earthquake response damage model for large-scale utility
• Spearheaded acquisition and installation of mass notification system for thousands of employees to enhance safety and event coordination
• Facilitated 3 partnerships with Silicon Valley startups and noted university for earthquake detection and early warning technologies—drove system installation at head office

Pacific Gas and Electric Company

Manager of Strategy and Analytics 

Drove product and agile app development enabling electric crews to record corrective data and log vital information. Built product roadmaps, led scrums and standups, trained crew leads, prioritized features and incorporated feedback from field personnel. 

• Released minimum viable product to 4 regions, enabling capture of asset information from the field and recording to appropriate systems
• Ensured inspection process app adoption by training crew leads to train personnel to capture feedback
• Enabled on-time feature completion by removing roadblocks, integrating essential input and training, and facilitating cross-functional collaboration with engineers, designers, and operations

Principal Product Manager

Directed strategic initiative to document and manage significant portfolio for gas operations following 2011 San Bruno pipeline explosion, ensuring comprehensive tracking and technology alignment with organizational objectives. Collaborated with leadership to document, track, and develop technology business cases, intake processes, and product roadmaps.

• Documented new technology projects and requests aligned with existing technology roadmap to support strategic goals
• Developed detailed business cases for new gas technology initiatives, articulating soft and hard benefits, timelines, and cost estimates to support data-driven decision-making processes
• Influenced gas operations product roadmaps and core competency enhancements by leveraging strategic technology integration to improve operational resilience and efficiency

Leadership Development Associate | IT Strategy

Created go-to-market and business strategies, developed financial models, performed business development activities, and pitched developers and venture capital firms as MBA intern for global nuclear research laboratory.

Los Alamos National Laboratory

Business and Marketing Intern - MBA Program

Drove rapid prototyping capabilities and collaborated with MIT and industry researchers to field and test new emerging technologies. Built partnerships with contract manufacturers to increase development time.
 
• Exceeded industry peers by designing, building, and releasing advanced optical sensing control hardware
• Spearheaded 100% uptime during 1-month field trial by implementing remote control system and classifier for chemical sensors
• Installed advanced algorithms and classifiers in support of biological weapons detection for 4 prototype systems
• Realized <1-month prototype delivery rate by negotiating rapid development contracts and statements of work with 3 vendors

MIT Lincoln Lab

Staff Engineer, Tactical and Homeland Security Division

Established industry client relationships, identified product needs, built solutions, and partnered with contract manufacturer to facilitate production. 

• Designed, built, and tested next-generation parking meter and built and released consumer OEM radio replacement by reverse engineering automotive CAN networks

Greg Molnar