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Gregg Kaplan
Dentologie CEO/Redbox Founder
Professional Background
Gregg Kaplan is a prominent figure in the American business landscape, known for his visionary leadership and innovative approach to the rental and services industries. As the Founder and Former CEO of Redbox DVD Rental, Mr. Kaplan transformed the company from its humble beginnings in 2002 to a towering force in the entertainment rental market, raking in over $2 billion in revenue within an impressive span of 11 years. This remarkable success story exemplifies Mr. Kaplan's ability to identify market opportunities and execute effective strategies that propel business growth.
In June 2022, Gregg Kaplan took the helm as CEO of Dentologie, a transformative dental practice located in Chicago. Under his direction, Dentologie is revolutionizing the dentistry experience by leveraging state-of-the-art technology, exemplary customer service, and a modern, inviting office environment. Kaplan's role at Dentologie highlights his commitment to innovation and improving user experiences in a traditionally conservative sector.
Before his latest venture, Kaplan served from January 2020 to June 2021 as CEO of Valicor Environmental Services, orchestrating significant growth and strategic direction within this Pritzker Private Capital company. His career includes a noteworthy tenure as Operating Partner overseeing the Services Sector at Pritzker Private Capital from 2015 to 2020, where he played a pivotal role in driving the company’s investments and operational strategies.
Prior to contributing to the Pritzker portfolio, Mr. Kaplan was President and COO of Coinstar Inc. Here, he oversaw two substantial divisions – Redbox and Coin. His leadership directly resulted in tripling revenues from $1 billion to over $2.2 billion between 2009 and 2012 while driving impressive enhancements in EBITDA from $204 million to $461 million. His notable success at Coinstar can be attributed to his strategic vision, strong operational management, and keen ability to motivate and expand teams.
One of the cornerstones of Mr. Kaplan's career was the inception and rapid growth of Redbox Automated Retail LLC. As the CEO for nearly seven years, he nurtured the company from a small experiment with only a few kiosks into a nationwide network of over 20,000 locations. Revenue skyrocketed from $0 to an impressive $700 million during his tenure, and the workforce expanded from a mere five employees to over 1,200. This incredible growth trajectory is a testament to Mr. Kaplan's entrepreneurial spirit and his knack for creating high-performing organizational cultures.
Before his entrepreneurial ventures, Gregg Kaplan gained foundational experience in various capacities including a strategic role at McDonald’s Corporation, where he honed his skills in large-scale operations and corporate strategy. He was also a Partner and early employee at divine interVentures in the venture capital sector, an early employee at Streamline.com, and worked as an investment banker at Furman Selz.
Education and Achievements
Gregg Kaplan's educational credentials bolster his impressive resume, featuring an MBA in General Management from the prestigious Harvard Business School and a Bachelor of Arts in Philosophy from the University of Michigan. This academic foundation has equipped him with a unique blend of analytical thinking and strategic judgment that he applies diligently in his business endeavors.
Throughout his extensive career, Mr. Kaplan has garnered recognition for his exceptional achievements. In 2009, he earned the title of finalist for Ernst & Young’s “Entrepreneur of the Year,” showcasing his entrepreneurial excellence and innovative contributions to the marketplace. Also, he was recognized by the Illinois Technology Association as a finalist for the “CEO of the Year” award, solidifying his standing as a leader in technology-driven enterprises. Additionally, his recognition in Crain’s Chicago Business as one of the “40 under 40” stands as a testament to his professional impact and contributions to the business community at a relatively young age.
Community Engagement
Gregg Kaplan is not only recognized for his business acumen but also for his commitment to community service and mentorship. He is actively involved in the Young Presidents Organization, where he connects with other emerging leaders and shares insights on best practices and strategic thinking. Moreover, Mr. Kaplan has held various leadership roles on numerous boards including the Advisory Board at Exhale, Board Member at Watermill Express, and Board Member at Bright Pink. His involvement reflects a deep commitment to fostering growth and education in budding entrepreneurs and creating meaningful connections in the local community.
With his extensive background and diversified portfolio, Gregg Kaplan continues to be a pivotal influence in both the corporate realm and the community at large. His dedication to innovation, operational excellence, and customer-centric practices demonstrates his unyielding commitment to not only transforming industries but also enriching the lives of those he serves. As he leads Dentologie, the future is undoubtedly bright for both the organization and its clients, with Mr. Kaplan steering the ship towards new, unprecedented horizons of success.
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Clay is a relationship management platform that serves as a personal CRM, helping you organize and deepen both personal and professional relationships. It functions as a beautiful rolodex and CRM available on iPhone, Mac, Windows, and web, built automatically to help manage your network efficiently. Unlike traditional address books, Clay centralizes all your contacts in one place while enriching them with additional context and features to help you stay thoughtful and connected.
Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
- Comprehensive Contact Management: Automatically collects contact data and enriches profiles to keep them up-to-date
- Network Strength: Visualizes the strength of your relationships relative to others in your network
- Timeline: Shows your relationship history with each contact
- Smart Search: Allows you to search using natural language like "People I know at the NYT" or "Designers I've met in London"
- Reminders and Notes: Helps you remember important details about contacts
- Home Feed: Displays updates about your network including job changes, news mentions, and birthdays
- Groups: Organizes contacts into meaningful categories
- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Clay is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Clay as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Clay offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
Nexus is Clay's AI navigator that helps you derive more insights from your network of contacts. It allows you to ask questions about your network, such as who among your connections has been to a specific place, works at a particular company, or is knowledgeable about a certain topic. Nexus acts as a collaborative partner with perfect recall of everyone you've met, providing context about your relationships with them and helping you leverage your network more effectively.
Clay makes it much easier to stay in touch with the people you care about. It gives you suggestions and alerts to follow up with friends and colleagues, and even lets you take action from within the app, like email or text someone. Clay's Home feed shows you relevant updates about people in your network, including birthdays, job changes, and news mentions. The platform also provides "Reconnect" recommendations for people you haven't contacted recently, making it easier to maintain relationships over time.
Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
Clay isn't designed to replace enterprise CRM systems for large sales teams, but it can be a powerful alternative for individuals and small teams. Many people use Clay instead of Salesforce, Hubspot, and Pipedrive. Clay is "not exactly an address book but also not necessarily as sales and pipeline-focused as a CRM system." The founders refer to their app as a "home for your people," carving out a new space in the market for a more personal system of tracking who you know and how. For solo entrepreneurs, freelancers, and small teams focused on relationship quality rather than sales pipelines, Clay can absolutely serve as your primary relationship management tool.
Clay is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.