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Greg Toogood
Support Director | Manager, Technical Account Management | Digital Transformation | Support Manager | Customer Experience | People Management | fintech | DEIB 🏳️🌈 | KCS | Customer First | 24/7 | Collaborative |
Greg Toogood is the Senior Director of Customer Support at Splunk, where he has worked for over eight years. He has a robust background in customer support, with more than 20 years of experience in the field, particularly in on-premise, channel, and SaaS solutions. Prior to his current role at Splunk, he held various positions, including Director of Support, Managed Services, and Technical Account Management at Epicor.123
In his role at Splunk, Toogood is recognized for his expertise in technical support and customer experience, contributing significantly to the company's customer support strategies and operations.2 His leadership has been noted by colleagues, highlighting his ability to foster a supportive and knowledgeable environment within the team.45