Greg Chase

Greg Chase is a seasoned executive and consultant with a strong background in experience management, customer experience strategy, and organizational transformation. Here are some key points about his career and expertise:

Founding Experience Strategy Associates

Greg Chase is the Founder and Principal Consultant of Experience Strategy Associates, a boutique consulting firm based in Las Vegas. The firm specializes in customer experience strategy, employee experience strategy, and helping organizations improve their overall user experiences and revenue through innovative strategies.469

Professional Background

Before founding Experience Strategy Associates, Chase held several significant roles. He served as the Corporate Vice President at a major organization and later owned and managed his award-winning global consulting practice.28

Current Role

Currently, Greg Chase is associated with Ascension, where he has transitioned into the healthcare sector, which he has described as one of the most rewarding chapters of his career.5

Expertise

Chase is an expert in experience management, customer research, and insights. He has extensive experience in designing and optimizing user experiences across various touchpoints to enhance customer satisfaction and engagement. His work involves conducting user research, creating user personas and journey maps, collaborating with cross-functional teams, and using data analytics to inform design decisions.1

Education and Public Presence

Greg Chase has a educational background from Capella University and is actively engaged on LinkedIn, where he shares insights and updates on his work and industry trends.35

Industry Recognition

Chase has been involved in various industry events and has contributed to the development of experience management strategies. He has also participated in expert Q&A sessions and boot camps related to experience management.78

Overall, Greg Chase is a highly experienced professional in the field of experience strategy and management, with a strong track record of helping organizations improve their customer and employee experiences.